products
smartfraud is a postcode level indicator of fraud risk that can be used at every stage of the customer lifecycle. It is a powerful fraud score built using our database of over 100,000 applications and known fraud cases combined with a range of lifestyle data. It's both easy to use and easy to integrate with your existing tools and can be used in Financial Services, Insurance, Utilities, Telcos and Retail.
Promote
Screen prospects before communicating with them, reducing the likelihood of inviting high-risk customer segments to apply for your products, policies, services or to purchase high value goods. This saves potential fraud losses, marketing costs and the cost of processing these applications. smartfraud can be used to screen mailing lists, door drop sectors and door to door sales walk orders.
Apply/Quote/Supply
Screen applications, contracts or quotation requests to identify potential fraudsters. This gives you the option to reject the applicant immediately saving costs from further processing of the application or refer them for closer investigation. It also gives you the ability to build fraud risk into quotations, or in the case of telcos and utility providers, offer applicants alternative payment methods or account restrictions.
Manage
When a customer changes their address use smartfraud to identify discrepancies that may indicate account takeover. Changing from a low risk address to a high risk address may be perfectly legitimate but by highlighting it gives you the option of flagging it for further investigation. For insurers, your insurance claims can be assessed and potentially fraudulent cases identified and flagged for investigation. For a telco, a repeat bill request being made may trigger the need for additional customer verification.
Deliver
Use in your lost and stolen processes to check for recent change of address discrepancies. This may lead you to request further verification or to decide that branch pick up for cards and cheque books is the safest form of delivery for that customer. Retailers can use smartfraud to determine stricter delivery strategies for high value goods, to certain customers whilst allowing lower risk deliveries to take place uninterrupted or to a chosen address.
Collect & Recover
smartfraud allows you to identify potential fraud in your collections and recoveries. By identifying potential fraudsters you can focus your energy chasing debt that you are far more likely to recover.
