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Will North

The Digital Revolution in Collections

Will North explores how digital technology can be used to reach out to debtors in the Facebook generation.


Jan Gardner

It's what you do with it that counts

A couple of weeks ago we introduced the theme "Direct Marketing is a mathematical discipline".  Having discussed the merits of mathematical models, that left us with a question of what you do with it.


Jan Gardner

Direct marketing is a mathematical discipline

Direct Marketing is becoming a bit of a dirty word but that rather depends on what you mean by it.  Direct Marketing has new breadth and opportunity provided by new and emerging technologies and a changing landscape where people are prepared to provide information in almost innumerable ways.


Steve Denby

Chasing payment - utility debt collection communication strategies

Steve Denby discusses collections activity in the utility market.


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